Proven Track Record of Customer Satisfaction
With hundreds of customer reviews, more than any other home inspection company in Syracuse, we’ll let their words do the talking.
See what your neighbors have to say at the websites below…
“We recently hired Brightside for a home inspection and water quality test for a property we are in the process of buying. We have had such a great experience working with Scott, I will certainly recommend him to anyone I know who is in the market to buy a home. The inspection took around 4 hours, and he was very thorough. My husband owns a construction company and has an extensive amount of knowledge on home construction and repair, and Scott pointed out some things that even my husband did not initially notice.
The report that was provided was extremely thorough, delivered within 24 hours, contained many pictures, and we were able to forward it on to our realtor to use for negotiations with the sellers. The well written report provided us the leverage we needed to obtain the seller’s help in making some of the noted repairs.
As for the water quality test – we are purchasing a home with a well, which is outside the home inspection process provided by Brightside. This was well explained prior to the appointment. We did however, have Scott’s team collect a sample of the well water. This is typically paid for by the sellers but we opted to pay for it ourselves so that we could choose the company to run the test. We chose Brightside for this because they test for more than just bacteria, which is all that is required for most mortgage loans. I am so glad we opted to have this more extensive test run. The results revealed that the water was highly contaminated with a couple harmful agents, and higher than desirable for others. Given that this is a home we plan to raise our small children – this could have been extremely detrimental to their health.
We are now able to remedy the situation thanks to the test we had performed by Brightside. I could not be more pleased with the customer service provided, and will certainly be contacting them for any home inspection or water quality issues in the future.”
“Scott Brown did a terrific job!
During the inspection of an otherwise pristine property, he noticed a nearly imperceptible flaw in the foundation. My own contractor was impressed, saying that most inspectors would have missed the problem.
His thoroughness and sharp eye saved me thousands of dollars!
Beyond that, he was a pleasure to work with. Scott was patient with my questions and helped to distinguish between the expected, minor problems and ones that could indicate a bigger problem.”
“I am so pleased with Scott’s inspection.
He was so thorough with every little thing and took his time to check everything and explain the consequences and what to look out for. He found really important things that needed repair and saved me thousands of dollars.
These were very important things that were not discovered by the previous prospective buyer’s inspector.
You don’t just want any inspector when making a huge purchase like buying a house. A little investment in a good inspector could potentially save you thousands.”
“Plain and simple: Scott at Brightside saved my husband and I thousands of dollars in the process of purchasing our home.
He pointed out positives and negatives, things to look out for, items to consider for the future, gave thorough explanations of every inch of the home and really took his time. He armed us with the knowledge, expertise and tools to negotiate for repairs that we needed to move forward and feel safe in the home.
We felt that Brightside was really working for us and had our interests at heart. Our report was sent to us very quickly and contained everything he shared with us earlier in the day with attached photos, suggestions and other resources.
We really cannot say enough about Scott and his team at Brightside Home Inspections.”
“…It was our first time buying a house and the inspector was helpful and explained everything so we would understand.
After he finished inspecting everything he walked us around the house and pointed out the most important problems he found which was a huge help. We were sent a detailed report with even more information the next day.
We also had a radon test done which showed high radon levels. Between the radon and a few other minor problems were able to lower the purchase price by $2500 and get the radon problem fixed by the sellers.
All in all a few hundred dollars saved us a few thousand and we learned a ton about the house…”
“We had Brightside Home Inspections look at our new home purchase. Scott was very professional, friendly, and informative.
When we showed up ten minutes early, he was already there inspecting the roof. He then proceeded to show us all of the issues that needed attention, as well as all the areas that should be in good shape and won’t need much attention any time soon. Inside, he went through each room very thoroughly and explained the things that needed attention and that we should alter our final offer on the home.
He was very informative and it was a very educational experience. We would absolutely use Scott/Brightside on future home purchases!”
“I submitted an offer on a foreclosed property and wanted to hire a reputable inspector. I found Brightside Home Inspections on Google and decided to give them a call.
The office associate was friendly and I was able to book an appointment that fit my schedule. Jeff showed up to the property early, which I appreciated. He was very knowledgeable and took the time to explain the process to me and answer every question I had.
Overall, I received excellent service that exceeded my expectations. I have already recommended Brightside Home Inspections to family and friends and will continue to do so.”
“Scott did an awesome job for us! Very professional and thorough, he really made us understand the house.
I definitely recommend him for anyone that wants a thorough unbiased inspection.”
“We went through several home inspections with Scott.
He is very thorough, knowledgeable, and so nice.
He took the time to explain his findings and answered all of our questions. We will definitely be recommending him!”
“Amazing work! Scott was extremely knowledgeable and thorough!
He was very kind and spent ample time making sure I saw and understood everything! I would definitely highly recommend them !!”
“The reports are easy to read and are received very quickly.
Scott was very thorough in his inspection and took the extra time to find the source of some water damage he had noticed.
Very patient and has a extensive knowledge base when it comes to explaining problems he finds.
Scott did a great job and was used again when our first property fell through because of the problems he found.”
“Scott was great to work with. He was able to schedule the appointment within 3 days and at a time that worked for us.
He was incredibly thorough in his inspection and not only showed us different things to be aware of but also answered all of out questions.
His report was ready a few hours later and was equally thorough and detailed. Highly recommended.”
“I chose Brightside Inspections for a flipped home to find any issues and dangers that needed to be addressed before committing to buying the home.
Glad I did as there where some major issues that could have even been detrimental to mine and my son’s health.
Thank you Brightside Inspections for the very thorough inspection worth every penny”
“We heard great things about Brightside Home Inspections, so we picked up the phone, and scheduled our home inspection.
Our experience far exceeded our expectations. Scott; our inspector was prompt and on time, very friendly. He introduced himself and we got straight to work. We first did the entire perimeter, from the lawn to the siding to the gutters, then on the inside..ducts, furnace, bathroom, kitchen, attic, basement…everything…he was very meticulous and thorough…
We will hire Brightside Home Inspections again when we buy our next house!”
“I received excellent home inspection service from Brightside Home Inspections.
Scott was thorough, patient, informative and candid in his assessment of the issues with the home I was planning to purchase.
Armed with the knowledge he provided in his comprehensive report, I was able to negotiate for repairs added to the contract prior to signing which would’ve cost thousands had I taken them on myself after taking possession of the property.
I highly recommend that you engage Brightside for your home inspection needs.”
“The home I was having inspected was approximately 4500 sq. Ft.
The home inspector showed up about an hour early and spent several hours thoroughly going over every inch of the property.
He spent time with me there and went over his findings. He also followed up with an email and phone call.
Very professional, knowledgeable and courteous. I would recommend highly.”
“Scott exceeded any and all of our expectations with his inspection of our new home. He took his time and paid attention to all the details.
Scott’ was able to explain any areas of concern and gave us great advice that helped us negotiate a better deal.
If you are looking for a fair and honest inspection of your potential new home, Brightside is the BEST! Highly recommended!”