“We recently hired Brightside for a home inspection and water quality test for a property we are in the process of buying. We have had such a great experience working with Scott, I will certainly recommend him to anyone I know who is in the market to buy a home. The inspection took around 4 hours, and he was very thorough. My husband owns a construction company and has an extensive amount of knowledge on home construction and repair, and Scott pointed out some things that even my husband did not initially notice.
The report that was provided was extremely thorough, delivered within 24 hours, contained many pictures, and we were able to forward it on to our realtor to use for negotiations with the sellers. The well written report provided us the leverage we needed to obtain the seller’s help in making some of the noted repairs.
As for the water quality test – we are purchasing a home with a well, which is outside the home inspection process provided by Brightside. This was well explained prior to the appointment. We did however, have Scott’s team collect a sample of the well water. This is typically paid for by the sellers but we opted to pay for it ourselves so that we could choose the company to run the test. We chose Brightside for this because they test for more than just bacteria, which is all that is required for most mortgage loans. I am so glad we opted to have this more extensive test run. The results revealed that the water was highly contaminated with a couple harmful agents, and higher than desirable for others. Given that this is a home we plan to raise our small children – this could have been extremely detrimental to their health.
We are now able to remedy the situation thanks to the test we had performed by Brightside. I could not be more pleased with the customer service provided, and will certainly be contacting them for any future home inspection or water quality issues in the future.”